Project Support Engineer

MCON is looking for a technical project support engineer to support at client side internal infrastructure projects. As a project support engineer you will support and administer the client site end user infrastructure rollouts and upgrades including planning, testing, internal communications and documentation.

Core Job Requirements

Cooperation with the IT infrastructure team to ensure efficient and high-quality execution of technical support activities related to Windows servers, networking and telecommunications
Provide 3rd level support for desktop applications including B2B, Citrix and Juniper
Provide support for routine application requests in Blueprint, PIMS, and Juniper
Monitoring and following-up actions for system vulnerability, filer server maintenance, and Symantec updates
Provide analysis, testing and support for new versions of G-client installation and business application updates
Provide requisite network testing and analysis to ensure sustaining communications
Internal end user support communication letter preparation and distribution via both email and intranet announcement
Creating and maintaining systems documentation
Proficient in English

Ideal Candidate Profile

Bachelor degree in Information Technology, Software Engineering, Computer science or Electronics or related areas – or equivalent experience
Minimum of 2 years’ experience project management experience
Minimum 5 years supporting Windows environment
Windows Server e.g. Active Directory is beneficial
Strong documentation creation skills in English
Experience with SCCM
Familiarity with large scale infrastructure support
Proactive in a fast-paced environment with excellent problem solving and organizational skills
Strong interpersonal and intercultural skills
Work well under pressure

Interested? don’t hesitate to send your application via emai to hr@mcon.net.

Join us and you will find:

Broad space for career growth: no matter you are fresh graduate or experienced professional.
Open, flexible environment: work smart, play hard is our culture.
International diversity: our colleagues come from 14 nations.
Trust, respect and collaboration: we are a big family and never let you walk alone.